Christmas delivery information

All orders placed by 5pm on Friday 20 December will be dispatched by the 23rd December for delivery on 24 December. Orders placed after this time are not guaranteed to arrive before Christmas. If you still want to get a Christmas gift please look at our gift subscriptions.

Deliveries will recommence on 28 December.

Flat rate cost

Our standard delivery rate is £6.99 (UK mainland*) for next working day delivery if ordered by 5pm Monday to Friday.  Free delivery* for all orders over £99.*

This applies to 99% of the UK mainland. Some Scottish mainland postcodes will be charged at a higher rate.

Large orders (20 cases of 12 or more bottles/cans) are not guaranteed for next-day delivery but will be delivered within 3 working days from the date of ordering.

Please note we only ship orders Monday to Friday  We do not ship goods or deliver goods on Bank Holidays . 

**There is a small order fee of £2 that will be added to any delivery charges for orders under £20.

Saturday Service

Order by 5pm on Friday and get it the next day, for £10 delivery charge

Our Saturday Service covers 70% of the UK.

• It covers mainland England, Wales, Edinburgh and Glasgow.
• Unfortunately, it does not cover Aberdeen, Highlands the following postcodes. PA FK DD AD PH IV KO HS BT KA KY TD 
  
  

Where's the rest of it?

Please leave three working days before calling about incomplete orders.

Your full order might not arrive in one delivery. This is because of demands on our delivery partner DHL.

Your case of alcohol-free beers arrives one day. And you're left wondering 'Where's the wine I ordered?'

Don't worry; it's on the way, as part of another DHL delivery

.If it doesn't arrive within 3 days, we want to know!  Use the chat and we will track it down.

And if there has been a problem with your order, we will get in touch with you.

Pre-orders 

If you have pre-ordered a drink and added other drinks to your order please be aware they will be shipped together.

Delivery to Flats

DHL drivers have been instructed not to walk around flats or apartment buildings for obvious reasons Which means you're delivery will be made into a lobby, post room or to a concierge if the building has that facility.

Tracking your delivery

DHL will deliver your order.

Your tracking link is on the bottom of your confirmation email,  And you’ll get an estimated time of delivery by text or email, along with a 14-digit consignment number.

Track your order, using this number and your postcode, at https://track.dhlparcel.co.uk

Or if you prefer to speak to someone, you can call the DHL Mail team on 02476 937777

Leave in a safe place

If you are comfortable with 'leave safe', DHL will follow your instructions, such as 'leave in porch' or at 'side of the house'.

They might not ring your doorbell or knock at your door.

They will send you a text or email to confirm they have made the delivery and send a photo showing your order.

Breakages & Incorrect Address

Sometimes bottles get broken. (Yes, even with our bespoke Dry Drinker boxes 😲)

So, please check inside each box within 24 hours of delivery to make sure your entire order has arrived in one piece.

• If something is broken, take a photo showing: the damage, our branding, and the shipping label. Email info@drydrinker.com and we can sort out a refund.
• If you provide Dry Drinker with a incorrect address or the address isn't the full address, IE missing house or building details, We will charge you the cost of the return to Dry Drinker or to have the parcel moved on to the correct delivery dept to complete the delivery.
• We can't give a refund if it is more than 24 hours after delivery. 
  
  

Delivery to islands off the UK mainland

Delivery time to Northern Ireland allow 5 to 7 working days.

Delivery to the Islands and Highlands is based on the weight of your order.

• Isle of Wight
• Scilly Isles
• The Scottish Islands

Please allow 7–10 working days for delivery. 

International Shipping

We are excited to announce that we now offer delivery services to the whole of North America, and most of Europe including Ireland. Please allow 5-7 working days for delivery to these regions. Delivery costs DON'T include any applicable state, local, and international taxes. Your country of delivery may ask you to instruct a importer to complete the necessary paperwork to have your goods delivered directly to you, this is a cost to you and Drydrinker is not responsible for the delay or additional cost that you will incur.  Delivery is calculated at checkout.  Premium Express delivery available to European destinations.

Full list of countries we are currently shipping into.United Kingdom, United States, Canada, France, Germany, Ireland, Italy,  Belgium, Denmark, Finland, Luxembourg, Netherlands, Norway, Sweden, Austria, Slovenia, Czechia, Hungary, Qatar, Bahrain, Saudi Arabia, and United Arab Emirates.

Sorry, we cannot currently ship to Spain or Portugal.

Please allow at least 3-5 working days for delivery.

Delivery costs don't include state or local taxes.